VEHICLE SUBSCRIPTION : A NEW TREND IN VEHICLE OWNERSHIP AND HOW IT CAN WORK IN GHANA.
VEHICLE
SUBSCRIPTION: A NEW TREND IN VEHICLE OWNERSHIP AND HOW IT CAN WORK IN GHANA
We are in this new era where you can sit behind your
desk and order Waakye to the office. You can book a cab service on your phone
without necessarily standing by the road side or bus stop. You can earn a
degree without being in the classroom but by just being behind your computer. These
are the times we are in. The old school
stuffs are gone and the tech age is here.
The tech age has brought up many businesses and the
automobile industry is no exception. Owning a car, traditionally, has been
coughing up thousands of Ghana cedis to buy one or going for a loan from a
financial institution. This has been a
headache for many especially young middle class families.
There is another alternative to own a vehicle aside spending
a chunk of money at a goal and that is vehicle subscription. So, what is vehicle
subscription? As defined by Wikipedia, it is a service where a customer pays a
recurring fee for the right to use one or more automotive vehicles for a period
of time. Just like subscribing to an internet bundle for a month, that’s how it
works. It has been in existence since the year 2014 in the United States of America
and its wide spreading in Europe.
Image courtesy thedrive.com |
A lot of things go into the vehicle subscription
service. The customer pays a specific amount of money to the OEM (ORIGINAL EQUIPMENT
MANUFACTURER) or dealership to use the car for a month. The specification of
the vehicle and how long you want to use the vehicle determines most part of
the fee. Vehicles can be subscribed from a month up to a year or two. The
customer can shuffle between a range of vehicles being provided or available
and this is really enticing. Customers use mobile app platforms provided by the
service provider to subscribe to the service. The fees also cover for the
vehicle insurance, the maintenance of the vehicle and roadside assistance when the
car has a breakdown.
Some auto dealerships charge for enrollment fees
before the subscription fee. If a customer returns the vehicle in a bad state,
he or she pays a default fee for the damage. Some dealerships use new vehicles
whiles others use used vehicle and this also contributes to the cost of the
fee. Apart from the OEMs and dealerships, other third party auto firms also
provide this service which is not necessarily backed by the manufacturer.
So, my question is how this service can work in Ghana.
In my opinion, this service can be realistic in Ghana
if the auto dealerships take up this initiative. Just as ride hailing has
changed the face of cab service and transportation, vehicle subscription is
also seen as the next wave in this modern era of innovations.
Dealerships in
the country should see this as an option to make profit aside the traditional
selling of vehicles. They do not always need to wait for directives from the OEMs
upstream. With the
correct packages and fee, customers would like to patronise such service. They need
to also educate their customers on how such services work.
They also need to up their tech game. It’s not
common for customers to do online booking for their vehicle maintenance in Ghana
even in this era and this is bad. These services run on mobile apps and
software. They need to be up to the trends and not be left out. This will also
help them in tracking vehicles they have given out to their clients. Also, they
need to have well equipped mobile maintenance teams so as to help their
customers when they have breakdowns on the road.
Book by Cadillac app |
Also, there should be a legal framework to guide
this kind of service. This is to direct the dealerships and private firms on
how to run this service and also to protect the customers from being exploited.
A whole lot of changes and new ideas are springing
up in the automobile industry and we shouldn’t be left out as a country.
I think the challenge in ghana is the tech aspect, tracking and monitoring of the services. People in ghana still dont want to move into the tech age.
ReplyDeleteIt is very true and it is what is hindering most innovations in this country.
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