The Vehicle Salesperson.
The Vehicle Salesperson
There are few professions that
people map out to be in. Where I come from, every child growing up wants to
become a doctor, lawyer or an engineer. A vehicle sales person never comes into
the picture.
Just as there is a real
estate broker, there is also the vehicle sales person. Whether you go to the
dealership showroom or a used vehicle sales center, you will have a salesperson
to meet and greet you.
A salesperson is supposed to
be well dressed whether male or female. A clean pair of trousers, shoes
and neatly ironed shirt either long or short sleeved for a male. Same
for a female but the trouser can be replaced by a skirt or a straight
dress. A very official look and a suit is optional.
The salesperson must really be very
knowledgeable in the brand of vehicle being sold and other brands. With this,
the salesperson will have a competitive advantage over competing brands.
Being knowledgeable about the
products sold is one thing and being able to communicate that to the
understanding of the customer is another. The salesperson should be able
to explain everything about the vehicle to the customers. Technical details,
financing, warranty and payment packages.
The choice of language does not
matter even though it should be the official language. Any language that the
customer is OK with can be used. Some customers always like to
communicate in the local language.
Just as every person gets a bad day, sales persons do so. You might
visit a showroom, speak to a salesperson and find out that his or his body
language is off radar. Just be understanding, they are humans too.
Sales persons are very
competitive especially when there are two or more at the same
dealership selling the same range of vehicles. They have a long list of sales
target to meet. They need to follow-up on clients so that they do not
lose them to the other competing brands. They will try to convince you to
accept that colour or specification second to your choice, it’s all part of
what they do.
Sometimes, prospective vehicle
buyers want to get the best deal as possible but remember that the sales person
is just the face of the sales department and certain decisions are out of their
hands.
So, the next time you visit a
vehicle sales showroom, just enjoy your time with the salesperson and ask as
many questions as possible.
About the Author
Edmond Nana Cabir Flynt is a vehicle sales advisor and consultant based in Takoradi - Ghana. He is also a volunteer, an entrepreneur, and an auto show radio presenter.
For further enquiry, consultation, advertisement, product promotion (vehicle related), vehicle and accessory sale, contact him on the following numbers +233(0)209461930 /+233(0)548383591 and email nanaflynt@gmail.com
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Follow me on social media
Facebook: Edmond Nana Flynt
Twitter: @nanaflynt
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WhatsApp : +233 (0)20 9461390
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